Does Schlitterbahn Offer Refunds? | Easily Explained

If you purchased Schlitterbahn tickets and unfortunately unable to attend after making your purchase, you're probably hoping to get a refund on those tickets.

In this guide we'll explain if and when you can get Schlitterbahn tickets refunded and what the refund process entails. 

What is Schlitterbahn's Refund Policy?

For both Schlitterbahn New Braunfels and Schlitterbahn Galveston water parks, no refunds are available.

Part of the terms and ticket conditions include the following section:

I agree that all ticket sales are final. There are no refunds or exchanges. Tickets are only valid for admission to Schlitterbahn New Braunfels

I agree that all ticket sales are final. There are no refunds or exchanges. Tickets are only valid for admission to Schlitterbahn Galveston.

What if it Rains the Day I Visit Schlitterbahn?

If rain negatively impacts your visit at either Schlitterbahn park, there will unfortunately still be no refunds awarded.

You'll want to absolutely monitor the weather before purchasing a ticket to the water park.

The water park will remain open through rain, it's only when severe inclement weather such as lightning/thunder/high winds approach, that the water park may be suspended until weather conditions improve.

If the weather conditions do no improve, the park may close for the day to ensure the safety of both guests and staff.

The rainy season in Texas is typically March-May, and doesn't normally affect visitors, as Schlitterbahn doesn't open until late May.

Refunds on Season Passes & Group Tickets

For Schlitterbahn Season Passes, refunds will only be issued if the park is closed for the entire operating season.

For group tickets and special event tickets, refunds will be issued if the event is cancelled.

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